"In the _Red_"

Personal Digital Assistant (PDA):
palmOne Tungsten T5
Created by Janet Rundquist, Stacey Schultz, and Mike Skinner


Introduction
Terminology
Usage and Connection
Do' and Don'ts
Tips and Tricks
Troubleshooting
Maintenance
Teacher and Student Training
Educational Resources
References and Product Resources

Introduction
Personal Digital Assistants have many functions and purposes to enhance education. They can greatly increase teacher productivity through the Personal Information Manager (PIM) which includes a calendar, email contacts, "to-do" lists, and note-taking. Teachers can do other record-keeping using PDAs including grading and parent contact information. Many more possibilities exist for student use, also. The purpose of this page is to help teachers understand how to use and maintain their handhelds in their schools. While not necessarily all-inclusive, we feel the information provided here will offer a strong foundation for schools and teachers beginning to use handhelds in their building.

Please note that this information specifically refers to a palmOne handheld. We focus on this product since it is currently the most prevalent handheld that is cross-platform for Mac and Windows machines.

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Terminology
http://www.palmone.com/us/products/basics/glossary/
The above web address from PalmOne offers a fairly comprehensive list of terms associated with their product. Following are some terms we use specifically in this site.

PDA: Personal Digital Assistant
Handheld: Another term that is roughly interchangeable with PDA
HotSync: palmOne's term for synchronization of data from the PDA to the computer and vice versa.
Infrared (IR)
: Method for transfering data between PDAs. The PDAs infrared signals need to be directed towards each other and be within 1 meter.
Sync / Syncing: Short for synchronization of data between the handheld and the computer.
Stylus: The nylon-tipped pen used on the interactive touch screen on the PDA.
USB cable: The cable that allows the PDA to connect to a printer, computer or other like devices to transfer files.

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How do PDAs work?
The following is a summary from the How Stuff Works website and Webopedia that describes the ins and outs of a PDA:

(A PDA is )A handheld device that combines computing, telephone/fax, Internet and networking features. A typical PDA can functionas a cellular phone, fax sender, Web browser, and personal organizer. Unlike portable computers, most PDAs began as pen-based, using a stylus rather than a keyboard for input. This means that they also incorporated handwriting recognition features. Some PDAs can also react to voice input by using voice recognition technologies. PDAs of today are available in either a stylus or keyboard version.
Apple Computer, which introduced the Newton MessagePad in 1993, was one of the first companies to offer PDAs. Shortly thereafter, several other manufacturers offered similar products. Today, one of the most popular brands of PDAs is the series of Palm Pilots from Palm, Inc.
PDAs are also called palmtops, hand-held computers, and pocket computers.

PDAs are generally used for personal information management – much like a “planner”, or paper calendar. However, PDAs have much more expanded capabilities such as web browsers, image, video, and sound storage as well as cameras.

PDAs differ from laptop computers in that they do not have a hard drive or full power capability. Functionality is beginning to rival desktop and laptop computers, but will still be limited to its size.

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Usage and Connection

In this section:
Connect and charge
Setting up the Palm
Installing Palm Software
Synchronization

Connect and charge

1. Plug the USB synchronization cable into your handheld and the other end into a USB port into back of your computer. Do not press the HotSync button yet.
2. Plug the AC chrger into the multi-connector on the synchronization cable and the other end into an outlet.
3. Charge your handheld for three (3) hours. Be sure your handheld is fully chrged before going on to the next step.

Setting up the palm:
1. Unplug the multi-connector cable from your handheld, if desired and press the power button on the top of the device.
2. Hold the stylus like you would a pen, and follow the on-screen instructions.
3. Use the Quick Tour application or run the tutorial.

Installing palm software or other software applications:
Palm Desktop lets you enter appointments, addresses, and other information on your desktop computer. Then you can transfer the information to your handheld using the HotSync process. It's the fastest way to enter a lot of information.
If you use Microsoft Outlook, you will still need to install the new software from the CD-ROM.

Windows:
Follow the instructions on your screen after putting the CD-ROM into the CD-ROM drive.

Mac:
Double-click on the Palm Desktop Installer icon after putting the CD-ROM into the CD-ROM drive and follow the on-screen instructions.

Synchronization or "Syncing" the handheld with the computer

1. Connect the multi-connector cable from your handheld to a USB port on the computer.
2. Turn on the Palm, follow on-screen instructions.
3. When asked, press the HotSync button on the HotSync multi-connector cable.

 

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Do's and Don'ts

Do

Make use the PDA both in your personal life & in the classroom.

Do

Download free software off the internet.  (See Educational Resources.)

Do

Allow students to EXPLORE & PLAY on the PDA before instruction.

Do

Share your PDA knowledge with your peers & apply for GRANTS!

Do

Use a stylus & a keyboard (the oil and dirt from fingers can damage the screen)

DON’T

Use a pen/pencil on the PDA screen. 

DON’T

Spill liquids (coffee, pop, etc.) on your PDA.

DON’T

Forget to recharge your PDA.

DON’T

Allow students to use PDA’s without proper instruction by teacher.

DON’T

Allow students to take PDA’s home without proper checkout system.

 

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Tips and Tricks

Reassign the application buttons

 

 

You can reassign the four buttons by going to Prefs and selecting buttons. 

Graffiti Help

Place your stylus in the Graffiti area between the letter & number area.  Draw a straight line all of the way to the top of the screen.  The Graffiti Help screen will appear. 

Quick Beam

There is one other "hidden" way to launch an application.  Put your stylus in the middle of the Graffiti area and drag it all the way to the top of the screen.  The Graffiti Help screen should appear. 

Create Shortcuts

Tap on Prefs, then select shortcuts from the drop down menu in the top right corner.  Create a new shortcut by tapping New.  In the "Shortcut Name" area enter two or three letters of the text you want to enter. In the Shortcut Text area, enter the complete text. 

Save battery life

One way to save battery life is to turn off the Beam Receive function.  Remember, once you do this you will have to turn it back on before anyone can beam you anything.  Here's how to turn it off.  Tap Prefs on the Applications screen.  Select General from the drop down list in the top right corner.  Find Beam Receive and change it to off. 

Cut, Copy, and Paste

At any text entry point, you can select text by tapping and dragging your stylus across the text.  Once selected stroke a backslash "/" beginning at the bottom left and stroking up and right.  This brings up a toolbar that allows you to cut, copy, or paste. 

Rotate the TUNGSTEN T5 Screen.

 


1 Tap the 'Input' icon in the Status Bar to hide the input area or soft keyboard and maximize the screen area.


2 Tap the 'Rotate Screen' icon to rotate from portrait to landscape and back again.

 

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Troubleshooting
We have found that if you run into minor difficulties with your Palm, almost all instructional web pages tell you to re-set the device. This means that either Palms currently do not present many technical problems, or that there really is no other way to solve these issues! Here are some other pointers:
Hot Sync
Synchronization problems usually stem from incorrect settings, software incompatibilities, or file damage. These issues need to be resolved from your desktop.

Hardware
Handheld won't turn on or screen is blank/unreadable:
Try a soft reset

Battery extremely low or empty.
Re-charge for at least 20 minutes.

Battery won't re-charge.
Check for correct connection of power adapter. Re-connect the device. You can check if it is charging by seeing a lightening bolt over the battery icon. If the handheld seems to be losing charge quickly at a frequent rate, it may be time to replace the battery. Unfortunately, this requires sending the device into an authorized dealer.

Contrast is low.
Access the contrast control and change settings.

Handheld is frozen or looping.
Do a system re-set.

Software
Handheld is looping, flashing, or frozen.
Do a system re-set.

You have a "fatal error" message.
Do a soft re-set or system re-set.

Wireless
File won't transfer.
Make sure infrared ports are clean. You must be between 6-36 inches. Avoid direct sunlight. Battery power may be too low.

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Soft Re-set
A soft reset is similar to restarting a desktop computer. It's the most useful trick in your toolbox for fixing a variety of issues.
Soft resets usually do not affect your personal data on your device, unless your battery is low. If see battery warnings, change or charge your batteries immediately even if there is an error message onscreen. Also, it's a good practice to perform a HotSync operation before any reset (assuming that synchronization is not the problem you are trying to fix).

1. Use an unfolded paper clip, or the reset tool at the tip of your stylus.
2. Gently press the RESET button inside the hole on the back panel of your device (where's the reset hole?).
3. All data on your device should be retained. If you do lose data after a soft reset, you may have a more serious issue with your hardware that requires a repair.
4. After a soft reset, the Welcome screen appears, followed shortly by the General Preferences screen (to set time and date).
If a soft reset does not resolve your problem, you may need to try one of the other resets. back to troubleshooting

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System Re-set (also known as a "warm" re-set)
A system reset tells your device to stop what it's doing and start over again, bypassing any system extensions. This can help you with "boot loop" errors, and let you remove any recently installed third-party applications that might be causing the problem.

1. Press and hold the UP button on the front panel of your device.
2. While holding the UP button, use an unfolded paper clip, or the reset tool at the tip of your stylus, to gently press the RESET button inside the hole on the back of your device (where's the reset hole?).
3. The Palm Computing Platform screen will appear. Release the UP button when you see it.
4. Because this reset is a bit awkward to perform, sometimes it doesn't actually happen when you think it does. Test to see if it worked:
o Open the Applications launcher.
o Choose the application named "Prefs."
o Access the General preferences (on some devices, you may need to access Power).
o Tap on the pick list for Beam Receive. Choose "On." If it still displays "Off," then your device was correctly system reset.
o Once you've tested that the system reset worked, perform a soft reset. Otherwise, some functions will not work.

Sometimes a system reset fails to break out of a loop. These extra steps may break the loop without having to perform a full hard reset.

1. Perform the first part of a hard reset but stop when you see the option to press UP to erase all data.
2. Then perform a system reset as described above but make sure to depress the RESET pin first and then the UP button; otherwise you will complete the hard reset. Be careful! Don't accidentally perform a hard reset, or you will lose all data on your device. back to troubleshooting

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Hard Re-Set

As a last resort, if soft resets & warm resets don't work download this Hard Re-Set file.

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Maintenance

Like all technology, handhelds need regular maintenance and care to ensure long-lasting, reliable function. Even performing the most basic maintenance tasks can make all the difference in the handheld and saving a lot of money.

Suggested Procedure for Daily Maintenance

1. Sign out sheet in computer lab
2. PDA’s to be stored in computer lab
3. Teachers are to pick up PDA’s ONLY
4. Teachers are to turn on palms to make sure they are in working condition and all parts are present.
5. If needed, teachers will fill out a tech request form
6. Teachers are to make sure all unnecessary files are deleted and all parts are present.
7. Teacher to return to computer lab and plug in.

Tech support person’s duties:

• Nightly, make sure PDA’s are plugged in.
• Weekly, inspect and maintenance as needed.
• Install software as needed.
• Send in for repairs as needed.

Students can help too!

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Teacher and Student Training
In this section:
Teacher Training
Student Training
How Students Can Help With Maintenance

Suggestions for Teacher Usage and Training:
We have found that it is not as common for mass adoption of a particular technology as it is for a few teachers to volunteer to pilot it on their own. Therefore, the following suggestions follow the individual training philosophy rather than group workshop training.

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Student Training

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How Students Can Help With Maintenance of Handhelds

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Educational Resources

www.learninginhand.com
www.classsource.com
www.palmOne.com

Ideas for implementation

Creative ways to take advantage of the basic software functions on the PDA:

Application
Uses
Calendar º Teachers set alarms to remind them to send students for special services.
º They recorded homework assignments with attached notes that listed details. Students who were absent had the opportunity to check the Palm for missed assignments, or if they had their own Palm, could have the assignment beamed to them.
º Teachers set reminder alarms to go off when the end of the class period was approaching. Time for clean-up!
º In addition to recording scheduled parent conferences, teachers would note impromptu meetings at the grocery store, in the hall or wherever. An attached note would detail the discussion and outcome. This served as a great record of parent contact.
º Teachers recorded lesson plans with attached notes to add detail about materials, equipment or learning strategies.
Address Book º High school teachers stored parent or guardian contact info for each student and categorized it by class.
º Some teachers documented the outcome of parent meetings using attached notes. Using the shortcut stroke and a date stamp allowed teachers to keep a running record of parent contact on one note.
º Custom fields let teachers track other data, including birthdays and emergency contacts and phone numbers
To-Do List º One teacher kept a list of her students in a To-Do list and kept track of which students were to clean the cafeteria tables. She kept the setting to show completed items, and would check and then uncheck student names as they completed their jobs.
º List the steps of a complex activity and check of each step as it is completed. This was especially helpful for teachers who taught the same activity to more than one group of students. A category for each class would keep the To-Do lists separate.
º Use as a modified rubric, listing the behaviors you are looking for. Create a To-Do list for each student by creating a category for each student.
Memo º Create a category for each student (for teachers with small classes) and add daily notes.
º Create a category for each class and have one memo for each student. Record observations about student learning.
º Date each entry using shortcut strokes and date or date/time stamps
º Create shortcuts for commonly used phrases to speed data entry.
º Use memos as a personal learning journal to reflect on and improve learning activities.

 

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References and Product Resources
Teachers found that using the basic applications was easy and useful, even though there are limitations imposed by force-fitting teacher's needs into business applications. However, there are a growing number of software applications for educators that will increase the utility of the handheld for teachers. Some examples include:

Software Title

Platform

Purpose

Available from:

Handango Teacher Suite

Palm OS & Pocket PC

Three in one: Teacher's P.E.T. grade book & student/class manager, lesson plan organizer, and Thought Manager, a planning tool.

Handango

Learner Profile to Go

Palm OS

Student management system that allows teachers to asses students, track assignments and develop rubrics of observable behaviors for assessment.

LearnerProfile

MClass:Reading

Palm OS

Assists teachers in conducting running records to assess reading performance in grades K-3. Other reading assessment titles available.

Wireless Generation click on "Products"

PDA Teacher

Palm OS

Student information log, class lists, absentee report, lesson plan template and database, gradebook, disciplinary log.

Palm Education Solutions Click on "Education Software" under "Software Solutions" and then click "Teaching Aids"

TeachFile

Palm OS

Student management software to track assignments, attendance and general status lists for all of your classes. Gradebook applications.

Palm Education Solutions Click on "Education Software" under "Software Solutions" and then click "Teaching Aids"

X-Port

Palm OS

Syncs SASIxp information to handhelds.

L-Systems, Inc

Product sites of PDAs:
www.webopedia.com
www.dell.com
www.palmOne.com
www.welcome.hp.com
Functions, Software:
• www.howstuffworks.com
www.microsoft.com
www.geek.com/pdageek/features/pockpc/
www.mpsomaha.org/willow/p5/handhelds/howtos1.html
www.educatorspalm.org/fingertips/fingertips.html

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